These Terms and Conditions govern your use of Smash, operated by Softon Ltd. By registering an account or using any part of this site, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you must not use the site.

Player Eligibility and Account Rules

To register and play at Smash, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms, provided they meet all other eligibility requirements. It is your responsibility to ensure that online casino play is lawful in your country of residence before opening an account.

Each player is permitted to hold one account only. Opening duplicate or additional accounts — whether in your own name or under another identity — is strictly prohibited. Where we identify multiple accounts linked to the same individual, we reserve the right to close the additional accounts, void any associated balances or bonuses, and withhold pending withdrawals pending investigation. You must provide accurate, truthful, and up-to-date personal information when registering and must update your profile promptly if any details change. Providing false information is a breach of these terms and may result in permanent account closure.

You are solely responsible for maintaining the confidentiality of your login credentials. We strongly advise that you do not share your password with any third party. If you suspect that your account has been accessed without your authorisation, you must notify us through our support channels immediately. We cannot be held liable for losses arising from unauthorised access where you have failed to keep your credentials secure.

Bonuses, Deposits, and Withdrawals

All bonuses offered at Smash, including any welcome offer, are subject to specific terms that are communicated at the point of activation. Unless stated otherwise, a wagering requirement of 35 times the bonus amount applies before any bonus-derived winnings become eligible for withdrawal. A minimum deposit of £20 is required to qualify for bonus offers, and a maximum bet of £5 per round applies while a bonus is active. Bonuses must be used within 7 days of being credited, and a 10x maximum win cap applies to winnings generated from bonus funds. Bets placed in excess of the stated maximum, or attempts to circumvent wagering conditions, may result in the forfeiture of the bonus and any associated winnings.

The minimum deposit and minimum withdrawal threshold is £20. Withdrawal requests are typically processed within 0 to 24 hours, though individual payment providers may apply their own processing timescales beyond our control. We reserve the right to carry out identity and payment verification checks before releasing any withdrawal. Failure to complete verification in a timely manner may delay the release of funds.

Prohibited activities include, but are not limited to, multi-accounting, collusion with other players, use of automated software or bots to interact with games, and any form of fraudulent play or exploitation of system errors. Where we have reasonable grounds to suspect any such activity, we may suspend your account, withhold funds, and refer the matter to the relevant regulatory authority.

We may update these terms from time to time. Continued use of the site following notification of any changes constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, please contact our support team in the first instance. We will endeavour to resolve all disputes fairly and promptly in accordance with our internal complaints procedure and the requirements of our licensing authority, the Anjouan Gaming Authority (licence number ALSI-202409012-FI1).